How can we help? 💬

We're a small team building something special. Find answers below or reach out directly — we'd love to hear from you!

💡

Send Feedback

Share your thoughts, ideas, or suggestions to help us improve INJA.

Share Ideas
🐛

Report a Bug

Found something broken? Let us know and we'll fix it as soon as possible.

Report Bug

Request a Feature

Have an idea for a new feature? We're always looking for ways to make INJA better.

Request Feature
FAQ

Frequently Asked Questions

Quick answers to common questions about INJA.

Tap the + button on the map, select a nearby location (or create a custom one), and add a title. You must be physically within 200m of the location to start a vibe! This ensures authentic, location-based experiences.
Vibe Outs are community meetups you can organize! Unlike spontaneous Vibe Sessions, you can schedule Vibe Outs in advance, invite friends, and coordinate with a dedicated chat. Perfect for study groups, park hangouts, or night outs.
You choose! You can make a Vibe Out "Public" for anyone on the map to join, or "Private" so only people with the link can see it. You can also require approval for new members.
You need to be within 1000m of the location to join a session. Make sure your location services are enabled and try refreshing the map. If you're still having issues, try closing and reopening the app.
History Mode features curated tales about local places — their origins, culture, or business background. You can find them on the History Map layer and in the Discover tab. You can also use AI to identify landmarks by pointing your camera at them!
Vibe Connect lets you wave at people in the same vibe session and chat privately. It's a way to meet new people at the places you love. You can turn this off in Settings if you prefer privacy. Both users must wave at each other before a chat is unlocked.
Yes! Enable Anonymous Mode in Settings → Privacy. Your posts will show as "Anonymous Vibe" instead of your username. You can also disable profile previews and Vibe Connect separately.
You earn points by creating vibes (25pts), joining vibes (10pts), posting text (12pts), and sharing photos (20pts). Points contribute to your level and city leaderboard ranking! Badges are unlocked by reaching milestones and completing specific achievements.
You're one of our first users! 🎉 During early testing, some features like INJA+ subscriptions aren't available yet. Your feedback is super valuable in shaping the app before public launch. Early testers get a lifetime INJA+ subscription and help shape the future of city discovery!
Yes! We take privacy very seriously. Your location is only used for proximity checks and is never sold. We're GDPR compliant, and you can export or delete your data at any time. Read our full Privacy Policy for more details.
Get in Touch

We'd love to hear from you

Email us directly and we'll get back to you as soon as possible.

📧

General Support

Questions, issues, or just want to say hi? We're here to help.

[email protected]
🏢

Business Inquiries

Interested in adding your business to INJA? Let's talk.

[email protected]